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The way we came to obtain services from S.T. Sanford is a testimonial in itself. We were dissatisfied with the level of service we were receiving from our prior computer repair company. We called some other dental practices who have approximately the same size network as we do. TeKnowology was recommended several times. All of the office’s I spoke to spoke highly of Scott Sanford reporting he is knowledgeable and professional. Before Scott Sanford was our computer consultant we required constant attention to keep our computers up. We were in constant need of repair and seemed to be in a perpetual crisis. When Scott Sanford began to manage our advanced diagnostic computers and our entire office network what had previously been a Mount Everest sized mountain soon became a mole hill which he efficiently remedied. The transition seemed effortless and our system has never run smoother. There is no longer a need for constant repair and when we do need Scott we find him to be prompt, courteous, professional and thorough in his handling of our needs. I gladly recommend Scott Sanford to anyone who needs a computer system advisor, supplier and manager who they can trust and rely upon.
It is my pleasure to join the ranks of Scott’s raving
fans. Having worked with other computer consultants in the past, I can say
with no qualms that Scott is now the only one that I would work with or
recommend. I believe that knowledge of computers and programs is only a
small factor in the choice of a consultant. Response time, a real
understanding of what we go through when something doesn’t work, caring
about your clients’ needs and the ability to fit emergencies into the
schedule are just as important. It doesn’t matter to us if the consultant
knows how to correct the problem if he can’t come to your office for three
days because he’s stuck in Manhattan doing a big installation.
Sachem Dental Group
We have been working with S.T. Sanford Computer Consulting Inc. since 1997 and they have never let us down! At Sachem Dental we have five locations and Scott is able to keep all of our systems running efficiently and assist all of our offices anytime they have a problem. Best of all they respond within minutes and often can fix our problems remotely.
The excellence of your service is a constant source of delight to me. Thanks again!
The Long Island Violin Shop
We met Scott Sanford several months ago when we were in crisis mode. In the most professional manner imaginable, Scott was able to alleviate our fears and establish a completely smooth transition from our former IT company. We have found him to be sincere, dedicated and knowledgeable. His solutions have been practical and his recommendations to be excellent. Our office cannot function without our computers, and S.T. Sanford has given us the comfort and security that we desired. I have nothing but the strongest of recommendations to give.
Jeffrey H. Fox, DDS
Total Dental Care of Suffolk, PC
Donald Binderow, DDS
I purchased Dentrix and Dexis for my dental
practice several years ago and hired Scot Sanford to install and maintain the
system. He installed - and continues to support the system. I know that I can
rely on Scott for his knowledge, prompt and efficient service, and kindness. He
continues to be a technical resource and is always available if we have
problems. I recommend him highly!
I am a general dentist who purchased my practice in Manhasset 4 years ago and
one of the first changes I made was the transition to digital radiography.
Steven Cooper, DMD (2006)
It is my pleasure to comment on my relationship with Scott and on
the work he has done for me over the past few years. Basically, there are few
service providers (of any type) who are as committed, honest, diligent and
patient as Scott Sanford. For me the recent experience of totally
converting/updating my office was a fantastic one primarily due to Scott's
ability and availability. As you can tell, I would recommend his services
without hesitation. If anyone would like to call me, it would be my pleasure.
Jeffrey Brook, DMD
Professional and Energetic, Scott listens carefully to what you need and helps to expedite a solution for you to optimize the use of your Laptop or PC. He created a personalized program for my career needs by modifying existing windows office software. A pleasure to work with. Thank you Scott.
Philip M. Tornatore, DDS
Paul A. Bender, DDS, FAGD
Free-form comments from the Staff at
Great attention to detail. Respectful of returning phone calls and messages. Shows thorough knowledge of Dental Office needs and protocol. IT Issues treated and addressed in a timely fashion.
Presents great solutions to backup and data, especially with consideration for imaging storage.
Readily available for questions and "hand holding" during hardware / software installations and upgrades.
We would gladly refer Scott Sanford / S.T. Sanford Computer Consulting to colleagues and friends.
Paul Heller, D.M.D.
Via Telephone MessageAs with me, most people only call me when they have problems, but I just wanted to take the time to call you and say that everything is great with my system. What you fixed in the Hygiene room is running perfectly. Everything is stable. Truly the office is running great and everything is perfect.... I depend on you a lot and you never let me down.
Steven M. Katz, DMD
Prior to utilizing the services of Scott Sanford (S.T. Sanford Computer Consulting, Inc.), the computer network in my dental practice was overrun with constant problems, some of which were severe enough to "shut us down" for days at a time.
Mr. Sanford has consistently shown an uncanny ability to accurately diagnose problems in a timely fashion and implement solutions without causing inconvenience to my staff or myself. He has always explained his rationale and choices in a way that my staff and I could understand. In emergency situations, Scott has responded promptly and never left us hanging. All of this is accomplished in a friendly, but professional manner. It is a pleasure to work with Scott Sanford and the members of S.T. Sanford Computer Consulting, Inc.
The team at S.T. Sanford Computer / TeKnowology provided a course of action to recover our data after a serious system malfunction. They worked extremely hard at not disturbing patient flow, front desk output , my staff and personell. They were able to recover 95% of our data within the first hour onsite, and had us completely back online within 2 hours of our initial call in. TeKnowology provides us with a secure feeling, knowing that help is only a phone call away.